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Bank Name : Phnom Penh Commercial Bank

Job Title : Merchant Service Senior Officer

Job Location : Head Office

Position : Merchant Service Senior Officer

Main Job Tasks and Responsibilities:

  • Review and verify on merchant processing applications request form;
  • Analysis the merchant risk assessment before submitting for approval;
  • Work on terminal approval in Card Management System;
  • Update weekly/monthly POS service performance to Manager;
  • Provide high customer service support and resolves customer queries effectively on POS merchant service;
  • Coordinate and handling all appointments related with merchants;
  • Support on technical testing on card/POS project and others related;
  • Update on POS materials and guideline for POS merchant service;
  • Coordinate & work with relevant departments to update/advertise on merchants’ information through Bank channels (Facebook, Homepage, Mobile Banking...etc.) to get effective on POS merchant promotion;
  • Provide training to all branches/foreign desk on POS merchant service to make sure they are clearly understood POS merchant service;

Education and Experience:

  • University degree in Finance and Banking or equivalent professional qualifications;
  • At least 1 years work experience in electronic payment(visa card)
  • Creative, dynamic, flexible, self-direct and self-motivated team player;
  • Excellent communication & Interpersonal Skills;
  • Good command of English and other foreign languages(Chinese or Korean) is a plus;
  • Computer literacy

How to Apply

Note: Interested candidates please send your CV (Not bigger than 1mb) with recent photo and named file as Mr. XXX’s CV to the following address. Only short-listed candidates will be called for an interview.

Closing Date: 2019-12-31


  • Phnom Penh Commercial Bank
  • HR Department
  • Phone  : 023 999 508
  • Fax      : 023 999 540
  • E-mail  : hr@ppcb.com.kh or e.kimly@ppcb.com.kh 
  • Web     : www.ppcb.com.kh
  • Address: No 217, Norodom Blvd (St. 41), Sangkat Tonle Basak, Khan Chamkarmorn, Phnom Penh, Kingdom of Cambodia.

    Closing Date:  31th December 2019