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What should I do if I forget my password and my login account is locked?


If you fail to input the correct password for 5 consecutive times, your user will be locked. You can contact to our call center to unlock your account and then click on forget password function to reset your password.

If you fail to input the correct password for 5 consecutive times, your user will be locked. You can contact to our call center to unlock your account and then click on forget password function to reset your password.