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Why is my Easy Account subscription fail?


Subscription fail is due to the following reasons: The ID/Passport is too old or damaged that our system cannot recognize. Your Face and ID/Passport does not match. Some case, your name similarity matched at least 90% with those who are in blacklist. Your phone mobile phone number has been used to register to Mobile Banking […]

Subscription fail is due to the following reasons:

  • The ID/Passport is too old or damaged that our system cannot recognize.
  • Your Face and ID/Passport does not match.
  • Some case, your name similarity matched at least 90% with those who are in blacklist.
  • Your phone mobile phone number has been used to register to Mobile Banking already.
  • For all of the above cases, please visit the nearest PPCBank branch so our staff can further support you to complete account opening process.