Officer, Digital Planning

Conduct research and prepare analysis report on the potential financial institutions and third parties for prospective partnership

Manage all kinds of inquiry and request from related associations and other bank’s business partnership in digital business area

Support team communication with existing business partners and related associations to identify key opportunities and prepare report for management on business opportunity expansion

A primary focal point to implement update/change related Bakong, RFT, and NBC on digital product and service update and plan for implementation

Set up schedule, plan and create product storyboard through collaboration with BMS on digital contents for Digital Marketing on Digital Channel and Social Media Channel

Manage and oversee on online payment partnership business (engage, evaluate and discuss) and handover process to related department

Analyze customer’s transactions report on digital product and service and propose for campaigns from time-to-time to improve sale and service performance

Draft and update the internal guidelines, agreement and digital products and service terms and condition

Create and update work process manual for internal management of Digital Products and Services

Draft of Notification, Notice, and Message contents for digital service sending to customers

Arrange and process request for increasing digital service usage limit (Mobile Banking and smartBiz) when customers requested

Others tasks assigned by manager and management in charge

Bachelor’s Degree in Management/Law/Banking/Finance or any other relevant area

Strong understanding related banking laws/regulations in areas of Payment and Technology and New NBC Initiative Projects is a plus

At least 1-2 year working experiences related areas such as Business and Data Analyst or Product Development or Partnership & Alliance

Good Communication and Negotiation Skills

Strong in commitment, leadership and organizational skill and independence

Computer literacy Ms. Office, Word, Excel, Power-Point and Internet/Email etc