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New Business and Digital Development

  • Location: Phnom Penh, Head Office
  • No. of hiring: 2 Positions
  • Deadline: June 30, 2024

Key Responsibilities

  • Provide general inquiries and technical support to all staffs, branches and frequently customers on Mobile Banking and smartBiz (Internet Banking dedicated for Large Corporate and Business Owner)
  • A focal management point between customers, branches and IT Development team until a complete resolution when system bugs/defects are detected in production environment of Mobile Banking, smartBiz & Banking As A Service Business such E-Commerce Payment Partnership
  • Conduct user acceptance testing (UAT) of all digital banking services and work with IT Development team on scheduling system release by ensuring no or minimal disruptions to end users
  • Conduct production validation testing (PVT) of the release
  • Continuously perform functional, regression, integration, and usability testing to identify defects, usability issues, and areas for improvement.
  • Document all digital product process and policy changes to capture the ongoing improvements and iterations to the digital service.
  • Update internal and external FAQ, memo and tutorial (Videos and Books) for Sale to capture the usefulness of all digital service improvement
  • Weekly compile internal and external users’ feedbacks on Mobile Banking and smartBiz; and prepare report to management
  • Others tasks assigned by manager and management in charge.


  • Attending Senior Year or Having Bachelor’s Degree or in Management/Banking/Finance/Design/Information Technology or any other relevant area
  • Good Communication and Team-Oriented Skills
  • Fundamental knowledge of digital banking workflows and user experience
  • Related banking laws/regulations in areas of Payment and Technology and New NBC Initiative Projects is a plus
  • Computer literacy Ms. Office, Word, Excel, Power-Point and Internet/Email etc

How to Apply

Interested candidates please send your CV (Not bigger than 1mb) with recent photo and named file as Mr. XXX’s CV to the following address or you can apply via easy application form below. Only short-listed candidates will be contacted for interview.

Phnom Penh Commercial Bank Plc (PPCBank)
HR Department

  • Phone : 023 909 941
  • Email : ;
  • Address: No 217, Norodom Blvd (St. 41), Sangkat Tonle Basac, Khan Chamkarmorn, Phnom Penh, Kingdom of Cambodia.


    Click here to attach your CV (Not bigger than 1mb)