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Merchant Business Officer

  • Location: Phnom Penh , HQ
  • No. of hiring: 5 Positions
  • Deadline: November 30, 2022

Key Responsibilities:

  • Manage end to end process on the merchant product and service
  • Prepare daily report of product and service which request through branch and department
  • Prepare and submit daily activity report including issue resolved feedback and performance report
  • Review document requirement of which product and service
  • Support branches and department by briefing or educated the product and service under duty
  • Handle to install/issue product and service to customer
  • Support merchant for training on how to use merchant product and service
  • Resolve merchant issues, requests, inquiries, and complaints via phone call, site-visit, emails, and other communication channel in a timely and customer
  • Maintain good relationship with team and customer
  • Escalate the issues/complaints to higher authority for solution if needed
  • Link all marketing activities with merchant product and service
  • All related matters and other tasks assign by line manager


Minimum Requirements:

  • University degree in Finance and Banking or equivalent professional qualifications
  • Minimum 1 year of work experience in related field with financial institutes (Priority)
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • Excellent communication & interpersonal skills
  • Computer literacy (Ms. Word & Excel)
  • Familiar with Excel functions such as Vlookup, Sumifs, Pivot table, etc
  • Good command of English and other foreign languages (Chinese or Korean) is a plus

How to Apply

Interested candidates please send your CV (Not bigger than 1mb) with recent photo and named file as Mr. XXX’s CV to the following address or you can apply via easy application form below. Only short-listed candidates will be contacted for interview.

Phnom Penh Commercial Bank Plc (PPCBank)
HR Department

  • Phone : 023 909 941
  • Email : ;
  • Address: No 217, Norodom Blvd (St. 41), Sangkat Tonle Basac, Khan Chamkarmorn, Phnom Penh, Kingdom of Cambodia.


    Click here to attach your CV (Not bigger than 1mb)