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Customer Satisfaction Unit Manager

  • Location: Phnom Penh, HQ
  • No. of hiring: 1 Positions
  • Deadline: September 24, 2022

Role and Responsibilities

– Prepare quarterly performance of CS score

– Analyze and monitor branches CS star

– Produce and develop Customer Satisfaction

– Plan and Implement training for improvement of Customer Satisfaction

– Manage system for improving service

– Investigate and monitor Customer Satisfaction level

– Monitor and Develop branches’ atmosphere

– Other tasks assigned by manager



– University degree in Finance and Banking or equivalent professional qualifications

– Proven track record in delivering high quality results in short time frames

– Possess superior communication and leadership skills

– At least 2 years work experience in banking industry (Priority)

– Creative, dynamic, flexible, self-direct and self-motivated team player

– Excellent communication & interpersonal skills

– Good command of English, other foreign languages (Chinese or Korean) is a plus

– Computer literacy

How to Apply

Interested candidates please send your CV (Not bigger than 1mb) with recent photo and named file as Mr. XXX’s CV to the following address or you can apply via easy application form below. Only short-listed candidates will be contacted for interview.

Phnom Penh Commercial Bank Plc (PPCBank)
HR Department

  • Phone : 023 909 941
  • Email : ;
  • Address: No 217, Norodom Blvd (St. 41), Sangkat Tonle Basac, Khan Chamkarmorn, Phnom Penh, Kingdom of Cambodia.


    Click here to attach your CV (Not bigger than 1mb)