Chinese Communicate Marketing Manager

• Developing and sustaining long-lasting relationships with Chinese customers.
• Screening, recruiting, and training sales china desk Cambodia staffs.
• Calling potential Chinese customers to explain Bank’s products/services and encourage purchases.
• Answering Chinese customers’ questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of Bank’s products/services.
• Maintaining an accurate record of all sales, scheduled Chinese customer appointments, and Chinese customer complaints.
• Collaborating with the brand and marketing strategy department to ensure that the Bank is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that Bank’s products/services meet current market needs.
• Preparing cost-benefit analyses for prospective and existing Chinese customers to determine the most suitable purchase options.
• Analyzing competitors’ products/services to determine product features, benefits, shortfalls, and market success.
• Perform other tasks as assigned by Management in-charge.

Minimum Requirements:

• Bachelor’s degree in finance and banking, accounting or business administration, business management, marketing, or related field is preferred.
• Proven sales experience.
• Sound knowledge of sales strategies and industry regulations.
• Proven track record of achieving sales targets.
• Strong analytical and problem-solving skills.
• Experiences with Chinese customers’ relationship management and Chinese customer services.
• Good comment of Chinese or Chinese Nationality and good at English communication skill.
• Microsoft Office and other computer skill is a plus.
• Effective communication skills.
• Exceptional customer service skills.